Privacy Policy

Last updated: April 12, 2026

1. Overview

This Privacy Policy explains how TradeHook may collect, use, and protect information related to your use of the platform.

2. Information We May Collect

TradeHook may collect account-related information, authentication data, browser or device information, IP-related request data, settings you configure, usage logs, trade logs, webhook logs, and other operational data necessary to provide the service.

3. How We Use Information

Information may be used to operate the service, authenticate access, improve reliability, troubleshoot problems, monitor usage, support users, protect against abuse, and maintain platform security.

4. Cookies and Local Storage

TradeHook may use cookies or browser storage for login state, session continuity, feature access, trial tracking, and basic user experience improvements.

5. Data Sharing

TradeHook does not sell your personal information. Information may be shared with service providers, hosting providers, analytics or infrastructure partners, or when required by law, security needs, or legal process.

6. Security

Reasonable efforts may be used to protect data, but no system can guarantee complete security. You are responsible for protecting your credentials, devices, and access to your accounts.

7. Data Retention

TradeHook may retain settings, logs, and related service data for operational, security, backup, compliance, or support purposes for as long as reasonably necessary.

8. Third-Party Services

If you connect brokers, alert sources, hosting providers, or other third-party tools, your use of those services is also subject to their own terms and privacy practices. TradeHook is not responsible for third-party policies.

9. Policy Updates

This Privacy Policy may be updated from time to time. Continued use of the platform after changes means you accept the updated policy.

10. Contact

For privacy-related questions, use the contact information listed on the Support page.