Questions traders ask before connecting.

TradeHook is a software automation bridge that receives webhook signals, applies risk/session controls, and routes eligible orders to the broker or exchange account connected by the user.

No. TradeHook is not a broker-dealer, investment advisor, CTA, custodian, or money manager. Users make their own trading decisions and connect their own broker or exchange accounts.

Yes. Each user connects their own broker or exchange account. TradeHook does not provide broker credentials, exchange accounts, trading capital, or access to someone else's account.

No. Each customer uses their own credentials. For Rithmic, IB, Zerodha, Oanda, Kraken, Coinbase, and future brokers, users must connect their own account.

Paper mode validates and logs signals under the user's account without sending real orders to a broker. It is useful for verifying webhook format, symbols, sessions, and strategy behavior before live execution.

In live mode, accepted signals can route real orders to the user's connected broker or exchange account. Users are responsible for checking credentials, order size, symbols, sessions, and risk settings before enabling live mode.

The site currently lists Rithmic, Interactive Brokers, Zerodha, Oanda, Kraken Spot, and Coinbase Advanced Trade as available panels/options. Tradovate is listed as coming soon.

Rithmic is positioned for US futures execution through Rithmic-compatible futures brokers. Users need their own compatible broker credentials and account.

Interactive Brokers can support global multi-asset access through the user's own IB account and IB Gateway setup, subject to the user's account permissions, region, and broker rules.

Zerodha support is for Indian traders using their own Kite Connect credentials. Users must handle the required daily Kite login/token process.

Oanda support is for forex/CFD automation through the user's own Oanda account token and account ID. Available instruments depend on Oanda, region, account type, and permissions.

TradeHook currently lists Kraken Spot and Coinbase Advanced Trade as crypto spot options. Users connect their own exchange API keys.

Crypto Spot currently supports BTC/USD and ETH/USD style spot automation. Coinbase uses BTC-USD and ETH-USD product IDs; Kraken uses its own spot pair names behind the scenes.

No. Crypto Spot is scoped to spot-only buy/sell/close behavior. TradeHook does not need withdrawal permissions and is not designed to custody funds.

Yes. Crypto Spot can be sold as a standalone product for users who only want Kraken/Coinbase spot automation, or as an add-on for existing TradeHook users.

TradeHook accepts common trading actions like buy, sell, close, flat, flatten, and exit. Close/flat/flatten/exit are treated as position-closing actions.

Yes. Symbols can be configured for continuous behavior, which is useful for strategies and spot crypto flows where repeated buy or sell signals are expected.

TradeHook includes execution mode, symbol enablement, sessions, daily loss controls, gate controls, max position sizing, and signal/trade logs. Users remain responsible for their own strategy risk.

Sessions define when a symbol is allowed to trade and can hold per-session stop/trailing settings. Crypto symbols can use a Crypto 24/7 session.

The System Status page shows server/API health and request metrics so users can see whether the TradeHook service is up. Broker-side errors still depend on the user's connected account and credentials.

Broker credentials are saved so the bridge can connect to the user's broker or exchange account. Users should create least-privilege API keys where possible and should never grant withdrawal permissions for crypto.

No. Crypto API keys should use only the permissions needed for account query and spot trading. Withdrawal permissions are not needed for TradeHook Crypto Spot.

Crypto Spot is listed as $39/month standalone or +$39/month as an add-on to an existing TradeHook plan.

No. Broker commissions, exchange fees, spreads, market data fees, API subscriptions, and account fees are charged by the broker/exchange separately.

Check System Status, Broker Setup connection state, webhook logs, trade logs, live/paper mode, symbol enablement, sessions, and broker/exchange account permissions.

No. TradeHook provides execution automation software. Strategy performance, profitability, broker fills, slippage, fees, and market risk are the user's responsibility.